Privacy
What We Collect and Share
| Type of Information | Collected | Shared w/Third Parties | Purpose of Sharing |
|---|---|---|---|
| Personal Information | Yes | Yes | Shared only with payment processors and shipping partners for order fulfillment. |
| Order Details | Yes | Yes | Shared only with payment processors and shipping partners for order fulfillment. |
| Payment Information | Yes | Yes | Shared only with payment processors and shipping partners for order fulfillment. |
| Shipping Information | Yes | Yes | Shared only with payment processors and shipping partners for order fulfillment. |
| Email Address | Yes | Yes | Shared with payment processors and shipping partners for order fulfillment. Also utilized for newsletter (if opted-in). |
| Cookies and Usage | Yes | No | Not shared; used internally to improve site functionality and user experience. |
| Analytics Data | Yes | No | Collected anonymously for internal analysis and improvement. |
GDPR Compliance
The General Data Protection Regulation (GDPR) is a regulation enforced by the European Union (EU) since May 25, 2018, to protect the personal data and privacy of EU citizens. It grants individuals control over their personal data and standardizes data protection regulations across the EU and the European Economic Area (EEA).
How does GDPR relate to our business?
GDPR for Individuals
If you're an EU citizen, your privacy and personal data associated with your interactions with our store are protected under GDPR.
GDPR for Our Business
Regardless of citizenship, as a business, we are committed to complying with GDPR in handling our customers' data.
Our GDPR Practices
Email Marketing Consent
We respect your privacy and only contact customers who have explicitly opted-in to receive our newsletters. We will not market to anyone outside of our newsletter subscriptions.
Newsletter Subscription
During checkout or on the primary website, you will have the option to opt-in to our newsletter. This ensures that you consent to receive email communications from us. You are not required to opt-in to complete an order.
Exporting Data
We do not use exported data for marketing purposes. Any data exported is strictly used for order fulfillment and tax purposes.
Customer Data Handling
Your personal data is handled with the utmost care and in accordance with GDPR. You have the right to request the deletion of your data at any time. However, please note that if your data is deleted, we may not be able to provide order support for previous orders.
Data Usage
We use customer data solely for:
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Order fulfillment
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Identifying sales regions for appropriate tax or VAT payment
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Ensuring compliance with legal requirements
We do not sell or use your personal data for any other purposes.
Analytics
Our sales platform may collect de-identified user analytics to measure sales and product effectiveness. This information cannot be connected to other data we collect about users.
Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected, or as required by legal obligations.
Information We Collect
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Registration Information: Username, password, and email address when you sign up for an account.
- Payment Information: Credit card number, expiration date, CVV, billing address, and postal code. This is utilized with our payment processor to process order payments.
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Server Logs and Cookies: Our web host and payment processor collects IP address information, access times, pages visited, browser type, and other technical data. Many of these components are used as part of the payment processing anti-fraud mechanisms.
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Email Communications: Email addresses provided for order processing and inquiries.
How We Use Your Information
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To provide e-commerce, payment, and related services.
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To respond to inquiries and provide information related to our services.
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For marketing purposes (with your consent), such as sending newsletters and promotional content.
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To improve our online services and create new content.
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To defend our interests in legal matters.
Sharing Your Information
We may share your information with:
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Indirectly with service providers (Sellfy, Stripe, and Atlassian) involved in order acquisition, payments, and customer support.
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Payment gateways and banks for processing transactions.
- Government authorities and institutions where required by law.
Protecting Your Information
We adopt effective and appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Your Rights Under GDPR
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Right to Access: You can request access to your personal data.
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Right to Rectification: You can request correction of inaccurate data.
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Right to Erasure: You can request deletion of your personal data.
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Right to Restrict Processing: You can request restriction of processing your data.
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Right to Data Portability: You can request to transfer your data to another service.
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Right to Object: You can object to the processing of your data for certain purposes.
To exercise your rights, please contact us using the "Contact Us" page.
Cookies
We use cookies to enhance your experience on our site. Cookies help us recognize you as a previous visitor, save your visit history, and tailor content to your preferences. You can manage cookie preferences through your browser settings.
Changes to Our Privacy Policy
We may update this Privacy Policy at any time. When we do, we will inform you about such changes and provide the most up-to-date version of this policy.